SaaS Metrics

Net New MRR

Net new MRR is the change in MRR in a period after expansions, contractions, and churn. It combines growth and retention movements.

Updated 2026-01-23

Definition

Net new MRR is the change in MRR in a period after expansions, contractions, and churn. It combines growth and retention movements.

Formula

Net new MRR = new MRR + expansion MRR - contraction MRR - churned MRR

Example

If new MRR is $40k, expansion is $15k, contraction is $5k, and churned MRR is $10k, net new MRR = $40k+$15k-$5k-$10k = $40k.

How to use it

  • Track net new MRR by segment to find durable growth sources.
  • Pair with churn/retention to diagnose whether growth is leaky.
  • Use consistent definitions across months for clean trend analysis.

Common mistakes

  • Mixing MRR (run-rate) with billings or cash (timing differs).
  • Counting reactivations inconsistently (treat them consistently as new or separate).

Why this matters

This term matters because small changes compound in SaaS metrics. Use consistent definitions by cohort and segment so you can diagnose retention, payback, and growth quality.

Practical checklist

  • Write a 1-line definition for "Net New MRR" that your team will use consistently.
  • Keep the time window consistent (weekly/monthly/quarterly) when comparing trends.
  • Segment results (channel/plan/cohort) before drawing big conclusions from blended averages.
  • Use a calculator that references this term (e.g., Net New MRR Calculator) to sanity-check assumptions.
  • Read the related guide (e.g., MRR waterfall: reconcile starting MRR to ending MRR) for context and common pitfalls.

Where to use this on MetricKit

Calculators

Guides