CAC guide: formula, payback, fully-loaded CAC, and LTV:CAC
A practical CAC guide covering the formula, what to include, paid vs fully-loaded CAC, payback, LTV:CAC, and how to judge acquisition quality without fooling yourself.
Updated 2026-07-21
Fully-loaded CAC: formula, what to include, and how to use it
Learn how to calculate fully-loaded CAC, which sales and marketing costs belong in it, how it differs from paid CAC, and how to pair it with payback for planning.
Updated 2026-05-25
LTV guide: formula, customer lifetime, cohort models, and LTV:CAC
A practical LTV guide covering shortcut formulas, gross profit vs revenue LTV, customer lifetime, cohort-based models, and how to connect LTV to CAC and payback.
Updated 2026-05-25
ARPA: how to calculate Average Revenue Per Account (formula + examples)
ARPA (SaaS) explained: definition, ARPA formula, step-by-step calculation, and how to use ARPA with churn, payback, and LTV.
Updated 2026-02-22
ARR guide: meaning, formula, MRR, bookings, and growth
A practical ARR guide covering meaning, formula, ARR vs MRR, bookings vs cash, net new ARR, waterfalls, and how to use ARR without misleading yourself.
Updated 2026-07-21
NRR (Net Revenue Retention): definition, formula, how to calculate
NRR explained: what net revenue retention measures, the NRR formula, how to calculate it by cohort, and common mistakes.
Updated 2026-01-23
GRR (Gross Revenue Retention): definition, formula, how to calculate
GRR explained: gross revenue retention definition, GRR formula, how to calculate it, and why it matters alongside NRR.
Updated 2026-01-23
Net new MRR: definition, formula, and how to calculate it
Net new MRR explained: how to calculate net new MRR from new, expansion, contraction, and churned MRR - plus common mistakes.
Updated 2026-01-23
Net new ARR: definition, formula, and how to calculate it
Net new ARR explained: how to calculate net new ARR from new, expansion, contraction, and churned ARR movements - plus common mistakes.
Updated 2026-05-25
Unit economics guide: ARR, CAC, LTV, payback, and growth efficiency
A practical unit economics guide to how ARR, CAC, LTV, payback, and LTV:CAC work together when you judge growth quality, cash efficiency, and scale readiness.
Updated 2026-05-25
Bookings vs ARR: definitions, formulas, and examples
Bookings vs ARR explained (ARR vs bookings): what each metric measures, the formulas, and how to avoid common mistakes with annual prepay and one-time fees.
Updated 2026-05-25
SaaS Magic Number: definition, formula, and how to use it
SaaS Magic Number definition explained: what it measures, the formula, an example, lag assumptions, and how to interpret it alongside burn multiple and payback.
Updated 2026-02-22
Customer lifetime: definition, formula, and how to estimate it
Customer lifetime explained: how to estimate lifetime from churn, why the simple formula can be wrong, and how to improve the estimate with cohorts.
Updated 2026-05-25
MRR Forecast Formula: Example, Template, and Monthly Bridge
Learn how to forecast MRR with a monthly bridge model using starting MRR, new MRR, expansion, contraction, and churn.
Updated 2026-07-21
Cohort LTV forecasting: churn, expansion, discounting (practical model)
A practical guide to cohort-based LTV: why it beats simple churn formulas, how to choose assumptions, and how to interpret discounted LTV.
Updated 2026-05-25
Quota attainment: formulas, pacing, and how to forecast safely
Learn how to calculate quota attainment and pacing, how to interpret projections, and what to pair it with (pipeline coverage, win rate).
Updated 2026-01-30
Sales capacity planning: quota, attainment, ramp, and what to watch
Sales capacity planning guide with calculator logic: estimate bookings from headcount, quota, attainment, and ramped vs ramping mix.
Updated 2026-03-07
Sales quota setting: a practical framework (capacity, pipeline, and ramp)
Learn how to set sales quota using capacity math, pipeline coverage, and ramp assumptions, plus a sales quota calculator to sanity-check targets.
Updated 2026-02-22
Activation rate: definition, formula, and how to improve activation
Activation rate explained: how to define activation, the activation rate formula, and practical ways to improve activation without vanity metrics.
Updated 2026-01-24
DAU/MAU stickiness: formula, benchmarks, and when the ratio misleads
Use DAU/MAU to understand product stickiness, define active users consistently, and judge when WAU/MAU is a better fit. Includes formula, interpretation, and common mistakes.
Updated 2026-03-31
Feature adoption rate: definition, how to measure adoption, and pitfalls
Feature adoption explained: how to define adoption events, choose the right denominator, and use adoption to improve activation and retention.
Updated 2026-01-28
Unit economics dashboard: what to improve first when unit economics slip
A practical diagnostic guide to deciding what to improve first when unit economics weaken: acquisition cost, retention, pricing, margin, or payback timing.
Updated 2026-05-25
Sales ops metrics hub: quota, pipeline, win rate, and capacity planning
A practical hub for sales ops planning: quota attainment, pipeline coverage, required pipeline, sales capacity with ramp, and OTE math.
Updated 2026-01-28
PLG metrics hub: activation, trial conversion, stickiness, and adoption
A practical hub for product-led growth metrics: activation rate, trial-to-paid, DAU/MAU and WAU/MAU stickiness, feature adoption, and PQL-to-paid conversion.
Updated 2026-01-28
Retention & churn hub: cohorts, GRR/NRR, and retention curves
A practical hub for retention measurement: churn rate, GRR/NRR, cohort retention curves, and how to set retention targets without getting misled by noise.
Updated 2026-01-28
Unit economics hub: CAC, LTV, payback, and runway (a practical stack)
A practical hub for unit economics: CAC, fully-loaded CAC, LTV, payback, margin impacts, burn multiple, and runway planning.
Updated 2026-01-28
Cohort analysis playbook: retention curves, LTV forecasting, and payback
A practical cohort analysis workflow: build retention curves, forecast LTV, and translate retention quality into payback and growth decisions.
Updated 2026-01-28