SaaS Metrics

Sales Cycle Duration

Sales cycle length is the average time from first touch to closed-won. It affects cash timing and pipeline planning.

Updated 2026-01-28

Definition

Sales cycle length is the average time from first touch to closed-won. It affects cash timing and pipeline planning.

Formula

Sales cycle length = average days from lead to close

Example

If average time to close is 62 days, cycle length is 62 days.

How to use it

  • Track by segment and deal size for more accurate planning.
  • Shortening the cycle improves cash flow and forecast reliability.

Common mistakes

  • Mixing inbound and outbound cycles without segmentation.
  • Ignoring stalled deals that inflate averages.

Why this matters

This term matters because small changes compound in SaaS metrics. Use consistent definitions by cohort and segment so you can diagnose retention, payback, and growth quality.

Practical checklist

  • Write a 1-line definition for "Sales Cycle Duration" that your team will use consistently.
  • Keep the time window consistent (weekly/monthly/quarterly) when comparing trends.
  • Segment results (channel/plan/cohort) before drawing big conclusions from blended averages.
  • Sanity-check with a related calculator from the same category on MetricKit.
  • Read the related guide (e.g., Pipeline coverage and sales cycle math: set realistic targets (and avoid sandbagging)) for context and common pitfalls.

Where to use this on MetricKit

Calculators

Guides