SaaS Metrics

LTV:CAC Ratio

LTV:CAC compares lifetime value to acquisition cost. It's a unit economics sanity check, but can mislead if definitions mismatch.

Updated 2026-01-23

Definition

LTV:CAC compares lifetime value to acquisition cost. It's a unit economics sanity check, but can mislead if definitions mismatch.

Formula

LTV:CAC = LTV / CAC

Example

If LTV is $5,400 and CAC is $600, LTV:CAC = $5,400 / $600 = 9.0.

Common mistakes

  • Comparing revenue-based LTV to fully-loaded CAC (mismatch).
  • Ignoring payback and cash constraints.

Measured as

LTV:CAC = LTV / CAC

Misused when

  • Comparing revenue-based LTV to fully-loaded CAC (mismatch).
  • Ignoring payback and cash constraints.

Operator takeaway

  • Keep LTV:CAC Ratio consistent by cohort, segment, and period before you use it as a decision signal in planning or reporting.
  • Interpret the metric alongside retention, margin, or payback so one ratio does not hide the real operating trade-off.

Next decision

  • Quantify the impact with LTV:CAC Calculator if you need to turn the definition into an operating assumption.
  • Read LTV:CAC ratio: how to interpret the ratio (and avoid mistakes) if the decision depends on interpretation, policy, or trade-offs beyond the raw formula.

Where to use this on MetricKit

Calculators

Guides