SaaS Metrics

Net New ARR

Net new ARR is the net change in ARR over a period after adding new and expansion ARR and subtracting contraction and churn.

Updated 2026-01-23

Definition

Net new ARR is the net change in ARR over a period after adding new and expansion ARR and subtracting contraction and churn.

Formula

Net new ARR = new ARR + expansion ARR - contraction ARR - churned ARR

Example

If new ARR is $1.2M, expansion is $0.6M, contraction is $0.2M, and churn is $0.4M, net new ARR = $1.2M + $0.6M - $0.2M - $0.4M = $1.2M.

How to use it

  • Use net new ARR for efficiency metrics like burn multiple and magic number.
  • Compute it for the same period as burn/spend (often quarterly).
  • Segment by channel, plan, and customer size to avoid blended noise.

Common mistakes

  • Mixing ARR movements with bookings/cash (different concepts and timing).
  • Using inconsistent windows (monthly net new ARR with quarterly burn).
  • Counting one-time fees as recurring ARR movements.

Measured as

Net new ARR = new ARR + expansion ARR - contraction ARR - churned ARR

Misused when

  • Mixing ARR movements with bookings/cash (different concepts and timing).
  • Using inconsistent windows (monthly net new ARR with quarterly burn).
  • Counting one-time fees as recurring ARR movements.

Operator takeaway

  • Use net new ARR for efficiency metrics like burn multiple and magic number.
  • Compute it for the same period as burn/spend (often quarterly).
  • Segment by channel, plan, and customer size to avoid blended noise.
  • Keep Net New ARR consistent by cohort, segment, and period before you use it as a decision signal in planning or reporting.
  • Interpret the metric alongside retention, margin, or payback so one ratio does not hide the real operating trade-off.

Next decision

  • Quantify the impact with Net New ARR Calculator if you need to turn the definition into an operating assumption.
  • Read Net new ARR: definition, formula, and how to calculate it if the decision depends on interpretation, policy, or trade-offs beyond the raw formula.

Where to use this on MetricKit

Calculators

Guides