SaaS Metrics

Stickiness (DAU/MAU, WAU/MAU)

Stickiness measures how frequently users return. The most common versions are DAU/MAU (daily stickiness) and WAU/MAU (weekly stickiness).

Updated 2026-01-23

Definition

Stickiness measures how frequently users return. The most common versions are DAU/MAU (daily stickiness) and WAU/MAU (weekly stickiness).

Formula

Stickiness = DAU / MAU (or WAU / MAU)

How to use it

  • Use DAU/MAU for daily cadence products; use WAU/MAU for weekly cadence products.
  • Track stickiness by segment (persona/plan) for actionability.

Common mistakes

  • Comparing DAU/MAU across products with different cadence expectations.
  • Using inconsistent 'active' definitions across numerator and denominator.

Measured as

Stickiness = DAU / MAU (or WAU / MAU)

Misused when

  • Comparing DAU/MAU across products with different cadence expectations.
  • Using inconsistent 'active' definitions across numerator and denominator.

Operator takeaway

  • Use DAU/MAU for daily cadence products; use WAU/MAU for weekly cadence products.
  • Track stickiness by segment (persona/plan) for actionability.
  • Keep Stickiness (DAU/MAU, WAU/MAU) consistent by cohort, segment, and period before you use it as a decision signal in planning or reporting.
  • Interpret the metric alongside retention, margin, or payback so one ratio does not hide the real operating trade-off.

Next decision

  • Quantify the impact with DAU/MAU (Stickiness) Calculator if you need to turn the definition into an operating assumption.
  • Read DAU/MAU: how to measure stickiness and when the ratio misleads if the decision depends on interpretation, policy, or trade-offs beyond the raw formula.

Where to use this on MetricKit

Calculators

Guides