SaaS Metrics

Unit Economics

Unit economics evaluate profitability and cash efficiency at the level of a unit (customer/account/order). Common unit metrics are CAC, LTV, and payback.

Updated 2026-01-23

Definition

Unit economics evaluate profitability and cash efficiency at the level of a unit (customer/account/order). Common unit metrics are CAC, LTV, and payback.

Example

A simple unit economics stack is: compute CAC, estimate LTV, sanity-check LTV:CAC, then confirm cash feasibility with CAC payback and runway.

How to use it

  • Pick a unit (customer/account) and keep definitions consistent.
  • Use gross profit (not revenue) when comparing to CAC.
  • Segment by channel/plan to avoid blended averages.

Common mistakes

  • Mixing fully-loaded CAC with revenue-only LTV (definition mismatch).
  • Using blended averages that hide unprofitable segments.

Why this matters

This term matters because small changes compound in SaaS metrics. Use consistent definitions by cohort and segment so you can diagnose retention, payback, and growth quality.

Practical checklist

  • Write a 1-line definition for "Unit Economics" that your team will use consistently.
  • Keep the time window consistent (weekly/monthly/quarterly) when comparing trends.
  • Segment results (channel/plan/cohort) before drawing big conclusions from blended averages.
  • Use a calculator that references this term (e.g., Unit Economics Calculator) to sanity-check assumptions.
  • Read the related guide (e.g., Unit economics: CAC, payback, LTV, and LTV:CAC (how to model them)) for context and common pitfalls.

Where to use this on MetricKit

Calculators

Guides