SaaS Metrics

Win Rate

Win rate is the fraction of opportunities that convert to closed-won. It can be measured by count or by value and varies by stage definition.

Updated 2026-01-23

Definition

Win rate is the fraction of opportunities that convert to closed-won. It can be measured by count or by value and varies by stage definition.

Formula

Win rate = wins / opportunities (same stage definition)

How to use it

  • Always specify the stage definition (e.g., SQL->Won vs Opp->Won).
  • Track by segment (ACV band, channel, region) because blended win rate hides problems.

Common mistakes

  • Mixing win rate from one stage definition with pipeline from another.
  • Using a short window that undercounts late closes (seasonality/timing).

Why this matters

This term matters because small changes compound in SaaS metrics. Use consistent definitions by cohort and segment so you can diagnose retention, payback, and growth quality.

Practical checklist

  • Write a 1-line definition for "Win Rate" that your team will use consistently.
  • Keep the time window consistent (weekly/monthly/quarterly) when comparing trends.
  • Segment results (channel/plan/cohort) before drawing big conclusions from blended averages.
  • Use a calculator that references this term (e.g., Pipeline Coverage Calculator) to sanity-check assumptions.
  • Read the related guide (e.g., Pipeline coverage: what it is, how to calculate it, and benchmarks) for context and common pitfalls.

Where to use this on MetricKit

Calculators

Guides